National General Insurance ACCOUNTANT CAREERS : APPLY NOW FOR THE LATEST VACANCIES
Established in 1980, National General Insurance (NGI) has built a strong reputation as a trusted insurance provider in the United Arab Emirates for more than four decades. Consistent customer satisfaction, financial stability, and professional excellence have defined its presence in the market. From the beginning, the focus has remained on safeguarding individuals, families, homes, and businesses against unexpected risks and life’s uncertainties. A commitment to protection and reliability continues to guide every aspect of operations.
Recognized among the leading composite insurers in the country, NGI holds the status of a fully accredited national insurer. The company is publicly quoted and listed on the Dubai Financial Market, reflecting transparency and corporate strength. Financial backing from prominent institutions, including Dubai Investments and Commercial Bank of Dubai, reinforces stability and credibility. In addition, NGI has maintained a Financial Strength Rating of “A– (Excellent)” from AM Best since 2015, demonstrating sustained financial resilience and the ability to meet policyholder obligations.
Strong global partnerships further enhance underwriting capacity and risk management capabilities. Reinsurance support is provided by internationally respected firms such as Hannover Re, Allianz, SCOR, CCR, and Generali. Collaboration with these global reinsurers strengthens risk distribution strategies and ensures high standards of financial security across diverse insurance portfolios.
Comprehensive expertise in underwriting and claims management distinguishes NGI within the competitive UAE insurance sector. Technical proficiency combined with in-depth market knowledge enables accurate risk assessment and efficient policy structuring. A broad and diversified portfolio addresses both individual and corporate requirements. Coverage solutions include Motor, Medical, Travel, Home, Personal Accident, and Life insurance for individuals. Corporate offerings extend to Group Medical, Motor Fleet, Property, Marine, Engineering, Energy, Liability, General Accident, Construction, Credit Insurance, Savings, and Investment products. This extensive range of services allows tailored risk solutions across multiple industries and sectors.
Operational presence across strategically positioned offices in the UAE ensures accessibility and responsive service. A solid financial and infrastructural foundation supports high-quality customer engagement in all specialist risk areas. Qualified and experienced professionals oversee underwriting, advisory, and claims processes, maintaining efficiency and transparency at every stage. Streamlined claims management systems are designed to deliver prompt settlements, contributing to a claim satisfaction rate of approximately 95 percent. Efficient processing standards reinforce trust and long-term relationships with policyholders.
Headquartered at NGI House in Deira, Dubai, the organization continues to strengthen its digital and service platforms, including online resources and live chat support through its official website, www.ngi.ae. Continuous operational enhancement aligns with evolving regulatory standards and market demands within the UAE insurance landscape.
As a composite insurer, NGI integrates financial strength, regulatory compliance, diversified products, and international reinsurance partnerships into a cohesive operating model. Public listing, strong shareholder backing, and consistent credit ratings collectively demonstrate institutional reliability. A sustained “A– (Excellent)” Financial Strength Rating from AM Best reflects disciplined risk management practices and prudent capital allocation over many years.
Through four decades of service, National General Insurance has maintained a stable growth trajectory while adapting to the changing needs of individuals and corporations. Professional underwriting standards, efficient claims handling, diversified insurance solutions, and solid financial foundations position the company as a significant contributor to the UAE insurance industry. Commitment to protection, operational excellence, and long-term financial security continues to define its role within the regional market.
Open Positions & Qualifications
Client Relationship Specialist – Medical Insurance
Job Location: NGI-Head Office, Dubai
Job Description
Responsible for handling client relationships within the organization by supervising and ensuring that clients are satisfied, their needs are met, and that the company maintains strong, long-term relationships that benefit both the client and the organization.
Responsibilities:
- Serve as the primary contact for clients, insurers, TPAs, and healthcare providers, ensuring effective communication and strong professional relationships.
- Supervise daily client relations operations, including handling inquiries, service requests, complaints, and escalations.
- Coordinate with internal medical, billing, and claims teams to ensure timely and accurate resolution of client issues.
- Ensure compliance with contractual agreements, service level standards, and applicable UAE healthcare regulations (DHA/DHIC).
- Monitor client satisfaction, service performance, and turnaround times, preparing regular reports for management review.
- Support, coach, and train the client relations team to maintain professionalism, quality standards, and continuous improvement.
- Lead and manage the onboarding process for new clients, ensuring smooth handover from sales, clear understanding of services, and alignment on expectations.
Qualifications:
- Bachelor’s degree in healthcare management, Business Administration, or a related field.
- Minimum 3–5 years experience in client relations, healthcare operations, insurance, or TPA services.
- Prior supervisory or team leading experience is preferred.
How to Apply:
Send your CV to: careers@ngiuae.com
Officer – Accounts (Reinsurance)
job Location: NGI Head Office, Dubai
Responsibilities:
Reconciling and settling of quarterly treaty reinsurance balances.Reconciling and settling facultative reinsurance (Fac RI) premiums before the expiry of PPW after coordination with the credit control team.MDP settlements on respective due dates.Review PPW report and coordinate with the credit control team if the premium is not collected.Follow up on XOL recovery claims.Maintain a list of cash calls made and recovery of the same.Monthly and quarterly treaty accounts posting in the system.Ensure that all financial transactions are posted correctly within the specified timeframe.Timely allocation of RI settlements in the system.Follow up on TAX invoices and proceed with the direct billing process for UAE based FAC policies.Coordinate with the reinsurance team / underwriting team for any discrepancy in the booking.
Holding Bachelor of Commerce / Bachelor of Accounting / ACCA is value added.Advanced MS Excel.Excellent Analytical Skills.More than 3 years of Reinsurance accounting experience in Insurance industry is preferable.
Send your CV to:careers@ngiuae.com
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