Etihad Airways CAREER: APPLY NOW FOR THE LATEST VACANCIES

Our journey reflects a deep commitment to ambition, growth, and the pursuit of possibilities that once seemed far beyond reach. Over the span of two decades, remarkable progress has been achieved by transforming daring ideas about global travel into meaningful and memorable experiences for passengers across continents. What began as a vision rooted in innovation gradually evolved into a dynamic force within the aviation industry, shaped by determination, creativity, and a willingness to challenge conventional limits.
From the outset, expectations were not merely met—they were redefined. Boundaries that once appeared fixed were questioned and expanded through forward-thinking strategies and an openness to change. Rather than settling for incremental improvements, bold steps were taken to reimagine what air travel could represent in a rapidly changing world. Each milestone became a stepping stone toward something greater, fueling a continuous drive to elevate standards and deliver excellence in every aspect of the journey.
At the heart of this transformation lies a clear aspiration: to become the preferred choice for travelers everywhere. This ambition is not confined to providing transportation alone; it extends to crafting experiences that resonate long after the journey ends. Attention to detail, cultural awareness, and a strong sense of hospitality have all played a role in shaping an identity that passengers recognize and trust. Every flight represents an opportunity to connect people, cultures, and ideas, reinforcing the belief that travel can inspire and unite.
Originating from the United Arab Emirates, a nation known for its bold vision and rapid progress, this story is deeply intertwined with a broader narrative of national ambition. The UAE has consistently demonstrated how determination and strategic thinking can turn aspirations into reality, and this same spirit has guided the growth of its national airline. Drawing inspiration from a country that embraces innovation and looks confidently toward the future, a foundation was built on resilience, adaptability, and a commitment to excellence.
A significant aspect of this journey has been the focus on nurturing local talent. Emirati professionals have been given the opportunity to develop their skills, expand their knowledge, and contribute meaningfully to the organization’s success. By investing in people at every stage of their careers, a culture of continuous learning and personal growth has been cultivated. Training programs, mentorship initiatives, and leadership development opportunities have enabled individuals to reach their full potential while playing an active role in shaping the future of the airline.
Empowerment has remained a central theme throughout this evolution. Rather than limiting potential, an environment has been created where innovation is encouraged and new ideas are welcomed. This approach has not only strengthened internal capabilities but also enhanced the overall passenger experience. Employees who feel valued and supported are more likely to deliver exceptional service, creating a positive cycle that benefits both the organization and its customers.
The commitment to progress extends beyond internal development. Investments in advanced technology, modern aircraft, and sustainable practices have been key to staying ahead in a competitive industry. By embracing innovation, it has been possible to improve efficiency, reduce environmental impact, and enhance comfort for passengers. Sustainability, in particular, has become an increasingly important focus, reflecting a broader responsibility toward future generations and the planet as a whole.
Cultural diversity has also played a vital role in shaping this journey. With a workforce and customer base that spans the globe, a deep appreciation for different perspectives and traditions has been fostered. This diversity enriches the overall experience, allowing for a more inclusive and welcoming environment. Whether through cuisine, entertainment, or personalized service, efforts are made to ensure that every passenger feels acknowledged and respected.
Resilience has been tested at various points along the way, especially during times of global uncertainty. Challenges within the aviation industry have required adaptability and a willingness to rethink strategies. Through these moments, strength has been found in unity, innovation, and a shared commitment to moving forward. Each challenge has provided valuable lessons, contributing to a stronger and more agile organization.
Looking ahead, the focus remains firmly on growth and transformation. The aviation landscape continues to evolve, presenting both opportunities and challenges. By staying true to core values while embracing change, the journey is set to continue in new and exciting directions. Expansion into new destinations, enhancement of onboard experiences, and ongoing investment in people and technology will all play a role in shaping the future.
Ultimately, this story is not defined solely by achievements or milestones, but by the vision that drives it forward. A belief in limitless potential continues to inspire progress, encouraging a constant search for better ways to serve passengers and connect the world. What has been accomplished over the past 20 years serves as a strong foundation, but it is only the beginning of what lies ahead.
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Through ambition, innovation, and a commitment to excellence, a path has been created that reflects both the spirit of a nation and the aspirations of a global community. The journey continues, guided by the same determination and passion that first set it in motion.
Open Positions & Qualifications
Sales Officer Dubai
- Dubai, United Arab Emirates
- Full-time
- Division: Etihad Cargo
Job Description
Synopsis
Guide, lead, and direct the market through effective management of Etihad insource team with the cargo commercial and operational strategy to maximize results for relevant market. Effective achievement of objectives by setting Objectives for insource team, developing and motivating team to maximize individual and collective performance. You will drive continuous performance management and coaching to improve performance. You will comply with all relevant safety, security, quality, health, and environmental procedures to ensure a healthy and safe work environment.
Accountabilities
- Lead the implementation of EY Cargo commercial strategy in the respective market and for the respective accounts.
- Lead, manage, and coordinate the team to achieve agreed-upon targets according to the defined strategy and budget expectations.
- Develop, implement, and execute strong country, area, and account plans to maximize Etihad Cargo’s revenue, load factor, yield, and product mix.
- Lead, develop, manage and maintain a portfolio of customer contracts following Etihad Cargo’s segmentation model and commercial strategy.
- Develop, maintain, and steer customer relationships, including global key accounts (where the key account structure requires), regional key accounts, and local accounts at all levels.
- Collect, organize, provide feedback to HQ, and proactively act based on market intelligence. Identify opportunities and potential obstacles, and plan strategies to overcome any resistance.
- Use defined tools of KPI and SLA to ensure compliance with EYCC standards and service levels.
Qualifications
Education & Experience
- Bachelors Degree with 1 years commercial experience within Cargo .
- Extensive experience with strong customer knowledge .
- Fluent English – both written and spoken is essential .
- Strong cargo commercial experience.
- Basic Knowledge and experience with GHA/warehouse handling.
Additional Information
Etihad Airways is more than the UAE’s national airline – we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
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